Simple pricing for growing NDIS providers
Monthly per-user plans. No yearly contracts. No credit card to start a trial.
User Size
- Up to 20 employees
Features
- Employee, client & SD team management
- NDIS plan tracking, progress notes & incidents
- Incident investigation & risk assessments
- Workforce compliance dashboard
- Organisation policies & role-based access
- In-app notifications & basic email
- Email support (SLA 1 week)
- Up to 20 employees
- Billed monthly in advance
- 30-day free trial
Pro
For growing providers who need workforce compliance and exports.
User Size
- Unlimited users
- Minimum 10 users billed
Features
- Everything in Basic
- Investigation insights
- Data export
- All email notifications
- Premium support (SLA 2 days)
- Unlimited users (minimum 10 billed)
- Billed monthly in advance
- 30-day free trial
Elite
For organisations that need audit logs, elite support, and custom implementation.
User Size
- Unlimited users
- Minimum 10 users billed
Features
- Everything in Pro
- Organisation audit logs
- Custom implementation
- Elite support — on-call & WhatsApp
- 50% off upcoming apps (locked in at signup)
- Unlimited users (minimum 10 billed)
- Billed monthly in advance
- 30-day free trial
Billing questions
Plans, trials, and payments.
Can I switch plans later?
Yes. Switch Basic and Pro anytime from Settings → Billing. The new rate applies on the next 1st-of-month invoice. Elite is arranged with our sales team.
Is there a free trial?
Yes. Basic and Pro include at least a 30-day free trial — no credit card. If those 30 days finish before the 20th, leftover days that month are invoiced. If they finish on or after the 20th, leftover days stay free and the first invoice is the 1st of the next month. You can also start paying during trial from Billing.
How does monthly billing work?
We bill monthly in advance by bank transfer. On the 1st we invoice the coming month using that day’s staff count. Each invoice lists named staff and the days or month charged. Custom rates can be arranged with us.
Are there setup or onboarding fees?
No. Onboarding support is included so your team can get started quickly.
Pick a plan and start your free trial
30-day Pro trial. No credit card required.