NDIS care management

NDIS care software that cuts admin, not corners

Notes, incidents, participants, and workforce compliance — one cloud platform for Australian providers.

30-day Pro trial. No credit card required.

  • Built for NDIS
  • Australian support
  • Self-serve in minutes
BellsCRM operations dashboard showing participants, notes, incidents, and compliance
Built for NDIS Notes, incidents, risk & participant records
30-day free trial Pro trial — no credit card
Role-based access Owners, managers & support workers
Australian support Real people who know disability care
Why BellsCRM

Less admin. Safer care. Clear compliance.

What providers need day-to-day — without enterprise complexity.

Less admin

Capture notes, assign teams, and keep records in one place — not across spreadsheets.

Safer care

Participant profiles, risk assessments, and service delivery teams stay visible to the right people.

Clear compliance

Incidents, mandatory reporting, and workforce expiry alerts ready for audit.

See the product

Built for how NDIS teams actually work

Real screens from the live platform — not mockups.

BellsCRM progress notes list

Progress notes

Structured shift notes with participant context.

BellsCRM incident reporting list

Incidents

Regular and mandatory incident reporting in one place.

BellsCRM compliance dashboard with alerts

Compliance alerts

WWCC, screening, and plan expiry visibility.

What matters to providers

Six capabilities. No fluff.

Live today for care delivery and compliance.

Progress notes

Daily shift notes with participant context.

Live

Incidents

Regular and mandatory incident reporting.

Live

Risk assessments

Structured digital risk assessments.

Live

Participant 360

Plans, medical info, teams, and contacts.

Live

Teams & permissions

Role-based access and caseload assignment.

Live

Compliance alerts

WWCC, screening, and plan expiry alerts.

Live

View all features →

How it works

Three steps to get started

Self-service signup — explore in minutes.

Step 1

Start your free trial

Create your company and owner account. No payment for the trial.

Step 2

Set up your organisation

Add employees, teams, and participant profiles.

Step 3

Run daily operations

Log notes, manage incidents, and monitor compliance.

Pricing

Simple pricing. No hidden costs.

Transparent per-user plans. 30-day free trial.

Basic

For small teams getting started with NDIS care management.

$5 /user/month
Start free trial

User Size

  • Up to 20 employees

Features

  • Employee, client & SD team management
  • NDIS plan tracking, progress notes & incidents
  • Incident investigation & risk assessments
  • Workforce compliance dashboard
  • Organisation policies & role-based access
  • In-app notifications & basic email
  • Email support (SLA 1 week)
  • Up to 20 employees
  • Billed monthly in advance
  • 30-day free trial

Elite

For organisations that need audit logs, elite support, and custom implementation.

$12 /user/month
Talk to sales Chat on WhatsApp

User Size

  • Unlimited users
  • Minimum 10 users billed

Features

  • Everything in Pro
  • Organisation audit logs
  • Custom implementation
  • Elite support — on-call & WhatsApp
  • 50% off upcoming apps (locked in at signup)
  • Unlimited users (minimum 10 billed)
  • Billed monthly in advance
  • 30-day free trial

Full pricing details →

Testimonials

Trusted by growing NDIS providers

5/5

Notes, incidents, and workforce compliance in one place — not scattered spreadsheets.

Sarah Mitchell Operations Manager, Tasmanian NDIS provider
5/5

Our team adopted notes and incident reporting in the first week. Audit-ready.

James Chen NDIS provider owner
5/5

Participant profiles and team assignments show who’s responsible for each client.

Emma Wilson Support coordinator
FAQs

Quick answers

What providers ask before starting a trial.

Can I switch plans later?

Yes. Switch Basic and Pro anytime from Settings → Billing. The new rate applies on the next 1st-of-month invoice. Elite is arranged with our sales team.

Is there a free trial?

Yes. Basic and Pro include at least a 30-day free trial — no credit card. If those 30 days finish before the 20th, leftover days that month are invoiced. If they finish on or after the 20th, leftover days stay free and the first invoice is the 1st of the next month. You can also start paying during trial from Billing.

How does monthly billing work?

We bill monthly in advance by bank transfer. On the 1st we invoice the coming month using that day’s staff count. Each invoice lists named staff and the days or month charged. Custom rates can be arranged with us.

Get started today

Start your free NDIS software trial

30-day Pro trial. No credit card required.

Start free trial →